Learn About Our Efforts to Keep You Protected

Introduction and Acceptance of the Terms and Conditions

The general Terms and Conditions of Sale detailed below govern the contractual relationship between the ‘User’ (hereafter also referred to as ‘You’ or the ‘Customer’) and ‘Lumosmax’ (hereafter also referred to as ‘We’ or the ‘Website’), belonging to the company Creative Highway. Both parties accept these Conditions unreservedly. These general Conditions of Sale are the only conditions that are applicable and replace all other conditions, except in the case of express. written, prior dispensation. We maintain that, by confirming your order, you have read and do unreservedly accept our general Conditions of Sale. These Terms and Conditions of Sale are important to you and Lumosmax as they are used to protect your rights as a valued customer and our rights as a business.

Changes to the Terms of Service and the Website

Lumosmax is a work in progress, and as such things may change, be added or be taken away. We reserve the right to update the Website and these Terms of Service from time to time, at our discretion and without any notice. It is solely your responsibility to keep up-to-date with the latest Terms and Conditions by checking back regularly. Your continued use of the Website following the publishing of updated Terms of Service will be taken to mean that you have read and agree to the changes.

Access to the Website

We work hard to ensure the Website is always up and available, but we can’t guarantee that the Website will not have downtime for any reason. We reserve the right to close the Website for short periods of time for general maintenance, but will attempt to keep this to a minimum. We will not be liable if for any reason all or any part of the Website is unavailable at any time, for any length of time. Parts of the Website require you to input a password to access certain features. This is to be able to give you details relevant to your order whilst still keeping them private to you. To do this, as part of our security procedures, we require you to register an account with Lumosmax by entering your email and choosing a secure password. We highly recommend that you choose a strong password that is hard for others to guess, and you log out from your account at the end of every session. There is a password reset procedure in case you forget your password. You must treat your account log-in information as confidential, not disclosing it to any third party and only using Lumosmax in person. If you think there may have been any breach of security then it is your responsibility to notify us immediately and if log-in is possible, to change your password. It is a condition of your use of the Website that all the information you provide on the Website is correct, current and complete. We reserve the right to disable any user account in our sole discretion, at any time for any or no reason, including if, in our opinion, you have failed to comply with any provision of these Terms of Service. We do not guarantee that the Website or any content provided on the Website is error free. We manage your personal data according to our Privacy Policy.

Product information

Lumosmax takes great care when putting product information, descriptions and images on-line but will not be held responsible for any mistakes or omissions to any information given.

Prices

The prices indicated on Lumosmax are shown in United States Dollar. We reserve the right to modify our prices at any moment but this will be indicated to you on the order at the time the order is placed. If an obviously incorrect price appears on our website and is not corrected on your total at the time of order completion, for whatever reason (human error, technical error etc.), your order will be cancelled and the payment refunded to you, even if it has been initially validated.

Secure payment

Lumosmax currently offers Braintree, Google Pay and Paypal to pay for your order by using Credit Card or Account Credits in PayPal. These payment options use advanced SSL encryption to keep your transaction secure and do not cost you anything to use (Lumosmax is charged as the seller, you are not charged as the buyer) so you will not pay any extra for your order. You do not need to hold an account with these Merchants to use these methods of payments. Please refer to Paypal for full terms and conditions of use.

Delivery

Our digital products are delivered through Digital Download.

Right of Return

Due to the nature of Digital Products, we generally do not offer refund. Please see our Return Policy for more information.

Privacy and protection of personal data

The details you give us are essential for the processing and delivery of your orders, for billing and for the establishment of warranty contracts, therefore failure to provide these details will result in the cancellation of your order. By registering on the Site, you agree to provide us with sincere and true information as it concerns you. Communicating false information is contrary to the present general Terms and Conditions. For more in-depth information regarding with your privacy please visit our Privacy Policy page.

Intellectual ownership

All the content on Lumosmax website (illustrations, texts, names, brand names, images and videos) is the property of Lumosmax. Any partial or total reproduction of this content, by any means and on any support, is subject to prior and express authorisation by Lumosmax. All information, content and files is protected by International law concerning intellectual ownership and copyright. Lumosmax cannot give you the right to copy, display or distribute content that you do not have the intellectual rights to. All fraudulent use of this content that violates the rights held by a third party constitutes an offence of forgery, which is severely punished under the Intellectual Property Code. Lumosmax will not, under any circumstances, be held responsible if a user violates rights held by a third party through his activities on the site.

Waiver and Severability

Any failure of Lumosmax to exercise or enforce any right or provision of the Terms of Service shall not constitute a waiver of such right or provision. The Terms of Service constitutes the entire agreement between you and Lumosmax, and governs your use of the service, superseding any prior agreements (including, but not limited to, any prior versions of the Terms of Service). If any provision of these Terms of Service is held by a court of competent jurisdiction to be invalid, illegal or unenforceable for any reason, such provision shall be eliminated or limited to the minimum extent such that the remaining provisions of the Terms of Service will continue in full force and effect.

Content Locker

This explains the operation principle of the Content Lockers placed on this website.

On this website, you can encounter the Content Lockers which may ask
you to sign in, subscribe, enter your name or perform other actions to get access to the locked content.

Using your email address

When you enter your email or sign in through social networks, you agree to that your email address will be added to the subscription list for sending target news and special offers.

You can unsubscribe at any time by clicking on the link at the end of any of emails received from us.

Social Apps & Permissions

When you sign in through social networks, the Content Locker may ask you to grant permissions to read or perform some social actions.

The Content Locker retrieves only the following information (according the Privacy Policy of this website):

  • Person name
  • Email address

Content Locker never collects other data and never publish anything in social networks from your behalf without your permissions.

After unlocking the content the Content Locker removes all the access tokens received from you and never uses them again.

Feedback & Comments

Any opinions left on the Website by Lumosmax customers are screened and moderated by Lumosmax . If the comments infringe on the law or are inappropriate (abusive publicity, defamation, insults, out of context commentary…), Lumosmax reserves the right to refuse or modify it.